Shipping Information
All orders received before Midnight P.S.T. will be shipped within 24 to 48 hours pending credit card approval and inventory availability. You may receive your order in separate shipments, based on distribution point and the availability of inventory.
Depending on the carrier, Saturday, Sunday and holidays may be excluded as shipping days. We will immediately ship all portions of your order we have in stock. Any remaining items will be shipped as soon as they become available. We do not ship C.O.D.
Halloween Traffic! During the month of October, some distribution centers experience exceptionally heavy traffic for Halloween orders. Although in most cases orders ship within 1 to 2 business days from the order date, some orders may experience additional processing time. In these instances, it may take up to 5 business days for orders to be processed by the affected distribution centers. Please keep this in mind when placing your order and selecting your shipping method in order to receive your order in time. We thank you for your patience and understanding.
All orders must be paid using the forms of payment available at the time of your order. We currently ship only within the United States. For international orders please contact us directly at CS@hollywoodtoys.com with your specific request, and we will do our best to accommodate this request for international shipments on a case-by-case basis. We do not ship to U.S. Protectorates (including Puerto Rico). Orders shipping outside of the contiguous U.S. may take additional time.
Our available shipping options and your exact shipping and handling charges (and any applicable taxes) will be displayed during checkout. We generally ship using UPS but may select different carriers based on the particulars of each order or availability, chosen at our sole discretion. We cannot guarantee an exact arrival date for your order. Shipping rates and policies are subject to change without notice. Our standard shipping rates are as follows:
Contiguous U.S. Shipping Rates:
| Rates | Standard | 3 Business Days | 2 Business Days | *Next Business Day |
| Up to $2,500 | 12% of Order | 27% of Order | 31% of Order | 50% of Order |
| $2,500 – $5,000 | 10% of Order | 27% of Order | 31% of Order | 50% of Order |
| $5,000 – $20,000 | 8% of Order | 27% of Order | 31% of Order | 50% of Order |
| $25,000 – $50,000 | 6% of Order | 27% of Order | 31% of Order | 50% of Order |
| Over $50,000 | 5% of Order | 27% of Order | 31% of Order | 50% of Order |
Alaska & Hawaii Shipping Rates
| 31% of Order |
U.S. Territories Shipping Rates
| 29% of Order |
* Next Business Day shipping conditions:
- Ship to address is within the US 48 states
- No PO Box ship to address
- No Rural Route ship to address
- Order cut off time is 12:00 P.M. Central Time
- No personalized items
- *Not available for Canadian orders at this time.
Some costumes or items are oversized and do not fall within our normal shipping rates. Mascots, Santa suits, and oversized items require extra shipping and handling. Shipping charges are shown at the time of checkout. At checkout, you will have the ability to select alternative methods of shipment to meet your delivery requirements, and view the respective shipping charges.
If you have any questions about shipping issues that are not answered here, please contact us at CS@hollywoodtoys.com.
